Terms and Conditions

We have tried to keep our T & C as straightforward as possible and these are as set out below:-

1.
Whoever signs the hire agreement is responsible for all bikes and accessories relating to that agreement, all of which must be returned in the same condition at the end of the hire period as was received at the start.

2.
All of our bikes are safety checked before hand over so no responsibility will be accepted by Cycloan for loss, damage, or injury to the hirer, fellow riders, or third party, occurring during the hire period.

3.
In the event of any mechanical breakdown (punctures are not included), Cycloan can only recover bikes. Refunds will only be considered for mechanical breakdowns occurring in the first hour of the hire period*. Thereafter each rider is deemed to be completely satisfied that their bike and accessories are fit for purpose.

4.
Whilst using the public highway, all riders must observe the Highway Code. If cycling off road, please keep to public rights-of-way where cycling is permitted and exercise due care to all other users.

5.
Cycling is not risk free but with careful use of the equipment, injury to riders and third parties can be avoided. We recommend that you make use of the cycle helmets provided. Racing, time trials and any stunts such as wheelies, jumps etc, are not permitted.

6.
Charges will apply for bikes returned late or damaged during the hire period. Cycloan reserves the right to charge additional days hire fees depending on degree of lateness and extent of damage.

7.
All Cycloan bikes are supplied with a padlock. Please ensure that no bike is left unattended unless it is first secured to a fixed object using the padlock through the frame and front wheel. Any incident of theft must be reported to Cycloan as soon as possible.

8.
A deposit is required for each item hired.

9.

All rights reserved. No part of any Cycloan publication may be

reproduced, stored in a retrieval system, or transmitted in any form or

by any means, electronic, mechanical, photocopying, recording or

otherwise, without the prior permission of Cycloan, publisher & copyright

owners.

*Cycloan will always first endeavour to reinstate your cycling trip wherever possible. Any refunds will apply to individual bikes only.

All hirers will be asked to sign a copy of the hire agreement and provide a form of ID before hand over.

Please see our FAQ page if you have any other queries not covered above. If you still cannot see the information you require then please contact us: